Current Openings

Please review our open positions and apply if you want to be part of something great.

 

 

 

 ECommerce & Marketing Manager

Job Summary

The Regional E-Commerce & Marketing Manager – United States & Japan will be responsible for driving business results by developing and implementing an effective marketing plan, driving brand enhancement and market share growth in eCommerce. You will lead Key Account sales for etailers as well as all marketing in United States & Japan Your purview will include etailer account management, marketing plans with a focus on digital marketing and new product launch.

This will require a strong working relationship with related company functions, as well as key stakeholders, decision makers and channel partners.

Overall job purpose

To build Chassepot into a formidable digital and esports brand in United States & Japan– driving profitable growth via strong eCommerce focus and best in class content implementation.

Criteria of success

Deliver budget revenue and profitability by driving sell-out:

Developing and implementing a rolling six-month marketing plan

Fully understand and utilize ecommerce marketing tools, including optimizing search, best-in-class A+ content, and targeted advertising

Develop a content strategy that links key etailers with social media, PR and Chassepot.com to create powerful storytelling, including gamers problems solved, the technology and innovation packed in the products, expert reviews, awards and esports and influencer tie-ins.

Key tasks

Driving profitable growth in accordance with budgets

Every part of the digital customer journey including website, advertising, PR, SoMe, eSports and other influencers

Promotion planning – quarterly and yearly promotion calendar creation and management, budgeting, media mix, ROI analysis with all defined E-commerce accounts in United States and& Japan.

Quarterly marketing planning with strong focus on brand awareness and sell-out driven activities

Lead a 6-month rolling campaign planning across the region for all key accounts.

Representing Chassepot and managing our presence at key events within the gaming and eSports community

Serving as an active regional brand ambassador in local social media

Driving consumer demand generation through innovative and testable consumer marketing activities

Tracking, monitoring, and improving brand perceptions of Chassepot in the region

Managing the marketing budget, driving at least a 5X ROAS, and not overspending without prior authorization

Actively engage in the EMEA teams and sharing best practises/learnings.

40-60 days of travelling should be expected.

Chassepot has no legal entity/office in Japan and the right candidate has experience with a home office arrangement.

Channel Marketing & Partner Sales

Execute the eCommerce strategy to drive profitable growth, prioritizing and finetuning along the way

Account planning and achievement of KPI’s

Establish 6 month rolling activation/campaign plans with all key accounts

Monitoring and analysing performance, sales and market trends.

Initiating the Channel marketing strategy in close corporation with retailers/resellers and the EMEA marketing team

Implement A+ content and/or adapt existing content to formats that work in United States & Japan and insure implementation with all key partners.

Share best practise/learnings across EMEA with eCommerce and marketing team.

Qualifications

Critical experience

Significant eCommerce experience within United States & Japan.

Proven ability to use marketing to drive sell-out and profitable growth

P&L and budget management

Track record of building strong relationships with internal and external stakeholders at all levels

Skills

Deep insight in digital marketing and understanding of the digital consumer journey

The ability to relate to the passion of esports and gamers

A hands-on attitude and an outgoing personality

A decision taker

Fluent communicator in English, Japanese.

High level understanding of IT

High-level Esport/gaming experience.

A very structured business and marketing planning approach with respect for set deadlines.

Education

A Bachelor’s degree, at a minimum

3-5 years’ experience from a similar role.

For further information about the position please contact us using email: [email protected]

 

 

 

 

 

 

 

 

 

 

Global Director, Consumer Marketing

Job Summary:

We’re looking for an experienced Director of Consumer Marketing to lead our Go-To-Market efforts around the world. This leader will be responsible for developing omni-channel integrated marketing plans, driving key product launch plans, campaign strategy, as well as building and leading a team driving product and partner marketing. You will be working with internal stakeholders like the product and sales teams as well as external partners like game publishers and retailers to find creative ways to reach the gaming community and position our products and brand for success. You will also work with various international counterparts across multiple key markets to help them align to and execute global marketing strategy.

This role will report directly to the Chief Digital and Marketing Officer and will be based in our headquarters in Shenzhen, IL. The ultimate candidate will thrive in and foster a fun and fast paced environment and have an entrepreneurial spirit and drive. You must have a passion for consumer electronics, the gaming world, and experience taking consumer products or services to market.

Key Responsibilities:

Develop Integrated Product Marketing and Go-To-Market Plans across the customer Lifecyle and customer funnel for our full portfolio of products
Lead partner marketing and development of branded partnerships and co-marketing plans with retailers, game publishers and key consumer brands
Channel marketing and campaign development working with teams (Email, Social, PR) as well as regional sales and retail leads
Recruit, develop and lead a product marketing  team with best-in-class capabilities in gaming peripherals.

Minimum Requirements:

10+ years leading consumer marketing efforts including launching new products and campaign planning in a consumer technology or ecommerce field.
Deep experience across various marketing skill sets (creative, branding, social media, PR, digital media, demand gen etc.)
Experience directly managing and developing successful marketing teams
Partner marketing experience building key partnerships and comarketing with external brands
Metrics and results-driven mindset with experience using analytics for tracking success
Strong project management and organizational skills working across various functions including marketing, sales, operations, finance, engineering, and more
Consumer hardware or gaming related experience a plus!
Excellent communication and presentation skills plus a proven ability to manage multiple, competing priorities simultaneously is a must.
Bachelor’s degree (or equivalent) in Marketing or related field required. MBA or Masters degree a plus

For further information about the position please contact us using email: [email protected]

 

 

 

 

 

 

 

 

 

 

 Global Director, Digital Advertising & Growth Marketing

Job Summary:

We’re looking for an experienced Director of Digital Advertising and Growth Marketing to lead our demand gen and consumer acquisition efforts. This leader will be a key member of our Digital and Marketing organization. You will be responsible for developing our digital advertising strategy, managing/optimizing our media spend, developing our content marketing strategy and managing our digital advertising agency relationship and resources. You’ll directly own our advertising efforts across all key digital channels including paid and unpaid to achieve specific revenue targets for the ecommerce business on Chassepot.com around the globe. In addition, you will build a small team as well as work with various international counterparts and senior leadership across multiple key markets. These efforts will not only drive products sales, but also increase our brand awareness and customer engagement.

This role will report directly to the Chief Digital and Marketing Officer and will be based in our headquarters in Chicago, IL. The ultimate candidate will thrive in and foster a fun and fast paced environment and have an entrepreneurial spirit and drive. You must have expertise in digital advertising across all major ad platforms, deep understanding of ad/media performance metrics and optimization.

Business Function and Responsibilities:

Development of digital advertising plans for key product launches and marketing campaigns
Manage the Global digital advertising budget including achieving key revenue targets
Manage the digital advertising agency relationship and resources
Drive revenue growth and customer acquisition by increasing the Chassepot customer base through various tactics including: prospecting, retargeting, paid/earned media, and affiliate marketing.
Continual performance measurement and optimization for ROAS across ad creative, messaging and channels to improve conversion rates including regular reporting to senior leadership.

Minimum Requirements:

10+ years leading digital advertising or growth marketing efforts for ecommerce or consumer focused business- including social media advertising and experience with utilizing CRM integration.
Expertise using Google Adwords, Google Display Ads, Google Analytics, Facebook, and YouTube including deep understanding of digital marketing tactics including SEO/SEM, PPC/Display.
Experience driving content marketing/native advertising working with sponsored content across 3rd party platforms in various formats (banner ads, videos, blog content etc)
Natural understanding of key marketing and advertising principles (multi touch attribution, customer segmentation, value proposition, creative design and A/B Testing)
5+ years experience directly managing a team and working with digital agencies
Metrics and Results-driven mindset with Strong project management approach and organizational skills
Ability to work across various functions including marketing, sales, operations, finance, and engineering.
Excellent communication and presentation skills plus a proven ability to manage multiple, competing priorities simultaneously is a must
Consumer hardware or gaming related experience a plus.
Bachelor’s degree (or equivalent experience) in Marketing or related field required. MBA a plus

For further information about the position please contact us using email: [email protected]

 

 

 

 

 

 

 

 

 

 

  

Global Email Marketing Specialist

Job Summary:

Are you an email marketing whiz with expertise using CRM email platforms and developing high performing targeted email campaigns?

We’re looking for an experienced Email Marketing Specialist to join our global marketing team in Shenzhen.  This role will own all email marketing for Chassepot including new product launch communications, our newsletter, promotional campaigns, loyalty program communications, and creating contextual email marketing campaigns to drive ecommerce traffic. This also includes triggered emails and drip campaigns based on CRM data. You’ll be developing unique content and working with various marketing teams around the world to provide the best email content to drive engagement, sales, and build email into a major channel for the company.

The role reports to the Director of Global Marketing and will be based in our headquarters in Shenzhen, IL. The ultimate candidate will thrive in and foster a fun and fast paced environment and have an entrepreneurial spirit and drive. Plus, you must possess a passion for consumer electronics, the gaming world, and both a creative and data driven mindset.

Key Responsibilities:

Own and manage email marketing end to end including contact strategy, content planning, editorial calendar, delivery, and performance optimization
Drive continuous improvement across email KPIs including deliverability, open rates, click-to-open rates, conversion rates, opt-out rates, and revenue.
Management and growth of email distribution lists including implementing new methods to grow the email database and opt-in
Partner with regional marketing leads around the world to integrate locally relevant content
Develop contextual email marketing or drip campaigns based on CRM/customer data
Regular analysis and reporting of email performance to optimize content, messaging, delivery, open rates and engagement
Partner with engineering team to improve back-end automation, as well as to launch and optimized customer journeys and triggered campaigns
Own and manage the email marketing platform as part of our CRM implementation

Minimum Requirements:

3-5 years of email marketing experience working in a consumer-focused, data-driven online environment preferably for an e-Commerce organization.
Solid understanding of customer segmentation and database marketing principles
Exceptional written and verbal communication skills to clearly articulate ideas and present results
Solid project management skills to manage multiple priorities and deadlines
Knowledge of best practices for email creative, templates, segmentation, and dynamic content.
Experience with analytics tools and tracking specifically Google Analytics as well as proficiency using one or more of the following mainstream Email/CRM Platforms: Marketo, Active Campaign, or Klaviyo
Consumer hardware or gaming related experience a plus!
Bachelor’s degree (or equivalent) in Marketing or related field required.
Experience with HTML, CSS, and Adobe Creative Suite and SQL a big plus.

 

For further information about the position please contact us using email: [email protected]

 

 

 

 

 

 

 

 

 

 

Global Head of Social Media

Job Summary:

Are you a Social Media expert with a passion for gaming, Esports and the crazy world of gamers?

We’re looking for a Head of Social Media to join our global marketing team in Massachusetts & Shenzhen. This role will lead our social media efforts for the company. From optimizing our overall social media engagement strategy, to content planning and managing our core platforms (Facebook, Instagram, Twitter, Twitch) it’s all about connecting with the gamer audience in authentic ways. We need a social media enthusiast and leader who understands the ins and out of using all social media platforms and has their pulse on the gaming world including hot new titles and trends.

You’ll help develop our social voice, interest in our products, and celebrate gamers and our esports teams. You’ll also work with social media managers around the world to ensure alignment to a core strategy while keeping us locally relevant to gamers everywhere. Social is a key channel that also drives brand awareness as well as our ecommerce business, so you will need to have a focus on analytics and performance metrics.

Success in this role requires excellent customer instincts – a person that is constantly consuming the news, stays up to date on pop culture trends, and has an “ear to the ground” on all things social. Plus, experience interacting directly with an opinionated community!

The role will report directly to the Director of Global Marketing and will be based in our headquarters in Massachusetts & Shenzhen, IL. The ultimate candidate will thrive in and foster a fun and fast paced environment and have an entrepreneurial spirit and drive. You must have a passion for consumer electronics, the gaming world, and an authentic understanding of gamers and how to be engaging on social media.

Key Responsibilities:

Lead company social media strategy and end to end execution across all core social media channels (Facebook, Twitter, Instagram, YouTube, Twitch)
Plan and develop highly engaging social media content of various formats targeting our core gaming audiences (including user-generated content) to encourage sharing, conversations, and interest in Chassepot
Regular monitoring and reporting of social media channel performance and core metrics including growth rates, engagement, and traffic
Establish the SteelSeries social voice, personality, and a social media playbook to guide regional social media managers
Assist the Customer Service department in identifying, routing, and escalating social community issues to the proper personnel and departments
Paid social media strategy working with digital advertising leads to partner on social advertising driving positive ROI
Creation of social media marketing plans supporting key product launch campaigns, event activations, partnerships and brand efforts
Leverage social media influencers and key esports partnerships to extend social media reach to elevate the brand

Minimum Requirements:

6+ years leading social media efforts for a major consumer brand on a global level, (gaming audience or ecommerce a plus)
Deep understanding of the gaming and esports industry and gamer audienches
Experience using social automation, advertising and listening tools as well as key analytics tools such as Google analytics and Facebook Ads manager
Strong marketing acumen including copywriting skills and a creative mindset
Graphic design, photography, or video creation skills a plus
Project management skills and the ability to handle multiple high priority projects and deliverables
Experience managing social media marketing teams or agencies
Experience creating and organizing workflows for social and content departments
Experience managing, writing to, and elevating a brand voice
Bachelor’s degree (or equivalent experience) in Marketing or related field
Strong competitive knowledge of best-in-class brand and social practices

For further information about the position please contact us using email: [email protected]

 

 

 

 

 

 

 

 

 

Product/User Experience Designer

Chassepot is looking for a Product/User Experience Designer to help design world-class gaming software products and digital properties.

What we are looking for:

We are looking for someone who can define the user experience and deliver jaw-droppingly gorgeous user interfaces for desktop gaming clients, websites, and our ecommerce storefront. You’ll develop UX/UI wireframes, build prototypes, and deliver the final design assets. You’ll collaborate daily with the Product Managers to put a design to their product strategy, vision, and feature set and work closely with the engineering team to make sure the implementation stays true to the vision.

Ideally, you will have strong experience with:

Creating brilliantly easy-to-use interfaces for web apps, desktop software, and our store front.
Defining and managing the entire product definition process: from research and white boarding, to low fidelity designs, prototyping and interactive wireframes, and all the way to creating functional specs and final assets. This is a hands-on role at a rapid growth company.
Delivering Consumer Packaged Software, full featured web or desktop applications, mobile applications, and/or consumer electronics
Working with engineers, designers, third parties, and stake holders globally
Creating functional specs along with wireframes so the developers can make your vision become reality
Our product technology ecosystem is huge – from hardware to firmware, kernel drivers to desktop applications and all the way to web development and mobile applications. Our Product/User Experience Designer will establish a user-centric design approach and promote UX best practices. Put simply, you have the opportunity to define the user experience for our products – products that gamers use and love.

If you were here the last few months you would have:

Designed the interfaces in Chassepot Engine (https://Chassepot.com/engine) for our recent product launches – C1000 and A9.
Led the UX and UI design efforts of our Chassepot Engine integration with major upcoming hardware products, starting with high level requirements gathering, dissecting the UX workflow, and delivering interactive wireframes for early software and firmware engineering work.
Designed a simple and intuitive OLED based menu system for a future product
Worked with the Product Managers to build out the product roadmap and strategy and work to get buy in from stakeholders.

If you are here the next few months, you will:

Transition to UI design work for our spring product launches and deliver high fidelity comps, UI guideline docs, and finalize user stories.
Begin new design concept work on some upcoming major initiatives for our software roadmap.
Investigate product needs and requirements and begin concept phases for new hardware product initiatives on the roadmap: Every product we release is unique and has a different problem to solve.
Research and find gaps in our current product experience and recommend items for the backlog.

Ideally, you have:

An obsession with customer research, psychology and behavior
An ability to audit and develop compelling user experiences
A track record of designing and launching products
A mastery of tools – everything from sketching on paper, to building functional prototypes, and delivering high fidelity assets
Use the latest industry tools (sketch, Invision, or Framer)
Strong experience with user testing
HTML and CSS knowledge or understanding
An ability to communicate clearly and persuasively with peers and senior management
An entrepreneurial mindset and bias toward action
5+ years of experience as a Product or User Experience Designer
A Bachelor’s degree in User Experience Design, HCI or related degree is ideal

We offer competitive pay, great benefits and an awesome work place filled with people who love gaming, technology, consumer electronics, and building awesome products.

To apply, you must provide a portfolio of your work.

 

For further information about the position please contact us using email: [email protected]

 

 

 

 

 

 

 

 

 

 

Senior Firmware Engineer

Why should you work here:

Love what you do – This isn’t some B2B app or SaaS targeted at an industry you have no real interest in. This is a consumer product for gamers and part of the gaming industry. If you are interested in consumer electronics, gaming, or something related – you will love it here.
Solve interesting technical problems – The software group is fairly small, but versatile. You may be writing firmware or device drivers one day, and Chassepot Engine code the next.
Make an impact – We are a small company, so if you like being able to make an impact on a daily basis – this is your place.
Be part of Product Development – We are a flat organization and everyone has chances to see how consumer electronics products are built and what goes into bringing them to market.

What we are looking for:

Experience developing with one or more compiled languages (C, C++, Rust, etc.)
Experience writing firmware on the ARM Cortex-M platform, or other similar embedded platforms
Experience with GCC and Make
Experience selecting MCUs and supporting hardware given a set of product requirements
Working knowledge of the USB HID standard
Some nice to haves:

Experience leading software/firmware developers
Experience writing technical documentation (firmware specs, etc.)
Experience with Agile development methodologies
Experience in software best practices like Test Driven Development and Continuous Integration
Degree in Computer Science, Computer Engineering, or equivalent experience.

If you are here the next few months, you will:

Write bare metal code for upcoming peripherals
Play with and give feedback on unannounced super secret hardware products coming out next year
Be part of the Chassepot team

Apply if:

You are smart, inquisitive and can get stuff done.
You want to make a huge impact and love pushing the boundaries of product development.
You take pride in what you do and want to be part of that next great product sitting (hopefully) on the shelf at your local Best Buy.
You’re accustomed to a small company environment including wearing numerous hats and managing several things at any given time.

Don’t apply if:

You require strict organizational structure.
You don’t like change.
You think having autonomy in the work place is a bad thing.
We offer competitive pay, great benefits and an awesome work place with people who love gaming and technology.

 

For further information about the position please contact us using email: [email protected]

 

 

ABOUT US>